3 Ways for Small Business Owners To Improve Company-Wide Collaboration


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If you own a small business, you’re keenly aware of every employee’s role in your enterprise. What may be missing, though, are the significant gains that come from group efforts. Consider these ideas from Knowledge Vault for transforming your company culture into one where everyone works separately (or even remotely) to one that shifts from solo work to collaborative work with ease.

1. Foster a Pro-Communication Culture

It should go without saying that if you want your employees to feel comfortable sharing ideas and offering constructive critiques, you should foster an environment of open communication, non-judgmental discourse, and respect. Positivity begins with the business owners and leaders, but it’s also reinforced by your meetings, training, company policies, and feedback you give to your employees.

If your employees work in the office, do your best to create a comfortable physical environment. If your employees are remote-only or hybrid teams, ensure that they have what they need to thrive including proper office equipment and a way to communicate with everyone. This could include Slack or another popular workplace messenger app to ensure that no one gets left out of a discussion.

It’s also important that you and your team are open to hear difficult feedback from coworkers, including points like, they don’t feel heard, are not comfortable with one another, or simply don’t trust each other. You cannot address problems if you don’t know they exist, so this kind of open communication is vital, even if it is painful. Ask one another how you can gain each other’s trust, and own up to your mistakes. Never make excuses.

2. Consider Your Collaborative Platforms

The fact that life has increasingly moved online in the past decade has increased the need for high-quality virtual platforms and messaging systems. Consider the size of your entire company as well as the usual number of people in your collaborative teams to determine which platforms will suit your business.

Here are a few options that are especially suited to remote or hybrid work:

  • Zoom: you likely know and love (or hate!) this virtual meeting platform. Video calls are necessary in the age of remote work, and they can often save an employee who has to stay home with a sick child or care for an aging relative.
  • Slack: this app is essential for day-to-day communication with your office staff as well as for collaborative efforts in smaller teams. 
  • Trello: make project management easier by using a visual board to envision everyone’s duties and due dates. Everyone is able to see their personal to-do list and understand where the project is in terms of completion.
  • Workfront: collaborate in real time with this project management software that also comes with some handy automation features.

3. Keep Your Project Teams Small

LinkedIn reports that creating teams of over 15 individuals (although 10 is better) can decrease employees’ motivation to collaborate and work as a group. Too-large groups result in a few hardworking employees assigning duties to the rest of the group and picking up slack. It may also cause a phenomenon where some employees render themselves invisible by not communicating or offering any input — and letting others do the heavy lifting for them.

Make it a point to split large teams into small groups. In groups of three to eight, your employees have more incentive to speak up and work with their teammates. The Art of Teamwork recommends assigning five or six employees to a collaborative team. Employees may feel more comfortable collaborating and expressing their thoughts when working in smaller groups as well.

Finally, take the time to cultivate healthy communication practices. Company culture isn’t invented overnight. It takes time to build, and it takes into account your employees’ personalities, your leadership style, and your vision for the future. If you feel that your business isn’t as collaborative as you had wished it would be, use the tips listed here to adjust to a culture that works for everyone.

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Brought to you by Lisa Walker

Edited by Temitope Adelekan

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Imposter syndrome: 13 management tips


Imposter syndrome can make you feel like a fraud if not properly managed. It is time to stop underestimating your value! Stop underrating your achievements! Stop linking your success to luck! You are much more remarkable than you think.

It seems like a psychological practice for improving your self-esteem, right? But this is our advice to prevent you from developing impostor syndrome – a mental state that puts your capabilities in doubt. Some of the most common signs of the syndrome are hesitancy, fear, stress, anxiety, and the inability to accept healthy criticism and compliments.  

Are you wondering how to deal with impostor syndrome? First and foremost, don’t ignore it. If you notice that you doubt your strengths and criticise yourself too much, consider discussing this problem with someone you trust. Also, you can seek professional psychological help if you find you cannot overcome the syndrome by yourself.   

Want to learn more recommendations about beating the impostor syndrome? Check out the following iconographic for more handy tips and valuable insights.

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Brought to you by Caitlyn Hewitt

Edited by Temitope Adelekan

Guest Networks 101: A Simple Guide


In today’s uber-connected world, having a solid Wi-Fi connection is key to not only spending solo time at home but also having friends and family over. It can be a pain to sift through papers to find your Wi-Fi password that guests inevitably ask for when they walk in your door.

One workaround is to set up a dedicated guest network. A guest network is an alternate access point to your internet router that’s separate from the main network to which you connect your phone, TV, and computers. So your main network is meant for your trusted devices, and your guest network is meant for unfamiliar devices belonging to your friends and family.

A benefit of setting up a guest network is that you can grant internet access to devices that may be at a greater risk of falling victim to data breaches or other types of cyberattacks. Plus, some Wi-Fi routers allow you to limit the speed available on your guest network, so your main network connection is never lagging.

Norton has created this helpful step-by-step infographic (see below) on how to set up a guest network. It also offers tips for setting up your guest network for success so that you can keep your devices and data safe while providing your friends and family Wi-Fi access.

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Brought to you by Lydia McAllister

Edited by Temitope Adelekan

The Fastest Way to Achieve Financial Freedom: A Visual Roadmap


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Imagine life without financial constraints. Perhaps you’d be buying the things you want and need without hesitation or live the lifestyle you’ve always dreamed of without the fear of straining your budget. Doesn’t this inspire you to work hard and manage your finances better for a secure future?

Financial freedom and literacy are crucial elements that can help you build your wealth for a sustainable future. This is why many people take the initiative to attend personal finance classes or seminars to improve their financial wellness.

While financial freedom may be different for everyone, it may look something like being able to go on an international trip every year without draining your bank account or retiring a few years early.

If you’ve always felt a certain panic setting whenever you see your monthly bills, it’s high time that you make changes to your spending and saving. Here are some good financial habits you can start practicing to kick-start your journey to financial freedom.

  • Identify your financial goals
  • Spend less; save more
  • Track your spending
  • Hold off on big-ticket items
  • Buy experiences, not things
  • Pay off your debt
  • Find other sources of income
  • Invest in your future

The road to financial freedom is hard and full of obstacles. It’s not going to be easy, but it certainly is possible. Know that gaining complete control over your finances takes commitment, discipline, and sacrifice. Once you obtain a sense of financial freedom, you won’t have to worry about choosing between getting your car repaired or buying groceries. With the right strategies and mindset, you can reach financial success and live life comfortably in the future.

Have a look at the visual graph below for the step-by-step guide on how to achieve financial independence. Soon, financial freedom will be within your reach.

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Brought to you by Hacking Money

Edited by Temitope Adelekan

Why use Anti-Phishing Attack Software to Ensure Cybersecurity?


Phishing

A phishing attack is a process in which an imposter or an attacker sends emails to the users at large claiming to be someone they know or belonging to a brand/ services they use. Most of these emails ask users to share their personal information such as the bank account details, credit card number and pin numbers, or other such information which can lead to identity and financial theft. The emails would also ask the users to open a link or the attached document and download a file. When the user falls prey and performs any of the said actions, the malicious virus hidden in the email will enter their computer. It will provide the attackers access to the computer and allow them to steal the information stored on it without the user’s knowledge.

Over the years, many antivirus software products, spam and malware filters have been developed to detect such emails and prevent the users from being duped. Enterprises have become a hot target for the attackers. Even if one employee in the entire organization would become a victim, the attackers could access and control the entire system of the enterprise.

Almost every enterprise has antivirus software installed along with firewalls, spam filters, and other such email security systems. Yet, a good number of phishing emails slip past the filters and end up reaching the employees. Many employees have been duped and as a result, the enterprises have suffered losses in more ways than one.

If we wonder why, the answer is quite simple. Despite the claims, the traditional antivirus software packages do not successfully detect and prevent all kinds of phishing attacks. With changing technology, attackers are creating innovative methods to slip past the security filters.

What the companies need is phishing attack software that will provide all-round protection by identifying every suspicious and fraudulent email and alerting the users. The attackers not following the old methods of sending easily detectable fake emails. Instead, they are targeting a certain section of employees with highly intelligent email techniques. It is more or less impossible for the traditional antivirus software that relies on a standard database to compare the emails to identify and detect the latest phishing attacks.

If we consider Zero Day Attack as an example, it is one of the newest phishing attacks in the market that doesn’t get detected by most software packages. On average, about 1.5 million new phishing sites and email ids are created. To keep up with the ever-increasing list of fake websites is not a solution. It takes 24-48 hours to create a signature of complex malware, while it takes less than 82 seconds for an employee to fall victim to the phishing attack.

So, we need something uses a different technique to detect fake URLs without spending hours of time on it. Only then can the employees and enterprises be saved from phishing attacks. The latest and advanced phishing attack software used artificial intelligence and machine learning algorithms to scan and recognize the hidden malicious code in the emails and alert the employees. The most common type of Zero Day attacks are-

  • Microsoft Office Marcos
    • Macros are one of the most helpful tools offered by Microsoft. With one click, the repetitive tasks can be automated, thereby saving time for the employees.
    • When the attacker sends an email attachment with an Excel or other Microsoft file, the macros are coded to install malware throughout the system.
    • Using the machine learning technology, the latest anti phishing software identifies the hidden code and alerts the users about the email be a phishing attack.
  • Malicious Links
    • Embedded links within emails make it easy for websites to share information with their customers.
    • The same feature is used by scammers. They include links that will lead the user to a fake website. The IP address and domain names are similar to the brand they impersonate making it impossible for users to detect it as fraudulent at a single glance.
    • The anti-phishing software uses computer vision technology to read the minute changes in the domain names and also checks the final page which the link leads to.
  • Infected PDFs
    • The attackers take advantage of the features offered by Adobe Acrobat to include malicious software in the PDF files and send them to their victims.
    • The phishing attack software identifies the malware and blocks the email.
  • Embedded Code
    • HTML emails allow employees to include code in the email, which will be executed when the email is opened.
    • The next-generation anti phishing software detects this hidden code and stops it from being executed.

The anti-phishing software works on any device in any location. It can be deployed throughout an enterprise within a matter of minutes.

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Brought to you by David Neeble

Edited by Temitope Adelekan

Why is the Mass Text Messaging Service among the Most Used Services in the Market?


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SMS (Short Messaging Service) is one of the most preferred ways of communicating with customers for business enterprises. Sending an SMS is simple, easy, and cost-effective. Targeting the new audience, expanding the market share, increasing brand loyalty and customer retention are some of the reasons why enterprises choose to use SMS as a major communication channel.

But how do enterprises send millions of messages per day? Sending one message at a time to individual phone numbers using a mobile phone is not an option.

The answer is most business enterprises use an SMS gateway and mass text messaging service to send messages to their customers in bulk. Many companies provide API integration services that will help enterprises integrate their system and database with the SMS gateway to send messages to customers’ phone numbers from a web application.

This makes it easier for them to send messages in bulk with a single click. There are many other advantages of using the API integration services provided by the companies. We will understand some of those in this post.

  • Cost-effective and Easy to Use
    • An SMS gateway allows enterprises to send messages from a computer. The support staff can simultaneously handle the task of sending messages and communicating with customers from multiple computers.
    • The interface is easy to use on both ends. Every mobile phone has the SMS feature in-built in the device. So it becomes very easy for the users as well as business owners to get acquainted with using the SMS as a potential marketing channel.
    • Users with little or no technical knowledge can also open and read the messages sent via SMS. It does not even have any dependency on the internet connection or smart phones.
    • SMS messages do not require an internet connection to be delivered to users. The mobile phone network will do the job effectively.
  • Suitable for Enterprises in Any Industry
    • Business enterprises from any industry can opt for the mass text messaging service.
    • Right from banks and financial institutions to healthcare, retail, travel, food industry, media and entertainment industries, any business enterprise can send messages to customers using these services.
    • The size and volume of the business also do not matter. Small, medium, and large scale business enterprises can opt for SMS messaging services.
  • Send Alerts and Notifications
    • Most enterprises use the bulk messaging services to send timely notifications and alerts to users.
    • Details about order confirmations, packing, shipping, deliveries, cancellations, etc. can be sent to users to keep them updated.
    • Notifications about service and payment due dates, flight and train ticket confirmations, restaurant reservation timings, etc. are a few more examples.
  • Use it as a Digital Marketing Strategy
    • SMS messages can be effective ways to promote and market a brand or a business and increase sales.
    • Capture Attention
      • Capture customers’ attention by sending them attractive deals and discounts.
      • Introduce them to new products or services they might be interested in.
    • Schedule Campaigns
      • Schedule promotional campaigns for the coming days in advance.
      • This will help plan the marketing strategy effectively.
      • Bulk messages can be scheduled in advance and automatically sent to customers on specified dates.
    • Cross-Promotion
      • Cross-promote the brand by sending attractive offers to customers with similar product preferences and purchase history.
      • Gently urge them to try a new brand by sending personalized product suggestions.
    • Exclusive Offers
      • Send exclusive discounts, coupon codes, etc. to special customers.
      • Categorize customers into groups and send exclusive offers in bulk.
    • Email to SMS
      • Messages can be sent from an email to user phone numbers using the API platform.
      • The messages from an email will be converted and forwarded to the selected list of phone numbers in the database.
    • Lead Tracking
      • Include links to the webpages in the SMS. Keep track of the leads generated through the messages to understand the extent to which SMS messages are helping in building the business.
    • Two-factor Authentication
      • Use two-factor authentication to ensure data security.
      • Send One Time Passwords and other confidential information with an added layer of protection.
      • Voice calls Fallback
        • If the OTP fails to deliver during the stipulated time, the voice call fallback option will ensure that the customer receives the OTP before the transaction time expires.
        • The option is auto-routed, and a call will be placed to the customer’s phone number from the system.
      • Two-way Communication
        • Allow customers to reply to messages sent by the enterprise.

Take feedback, ask for confirmations, or let customers initiate a message by providing them with the required codes to send as replies.

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Brought to you by David Neeble

Edited by Temitope Adelekan

Underrated Link Building Tactics!


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If you wish to expand your client list and attract more quality leads, you need to market and sell your brand. Along the same line, if you aim to rank high on the search engine results pages (SERPs), you need to build links for SEO.

Some of the most popular link building techniques that have been proven effective are guest posting, link reclamation, broken link building, and content syndication, among others. While these have stood the test of time, it’s worth looking into other methods, especially since a lot of link builders have been doing the same strategies for years.

If you want to get ahead of the curve and become the best marketer out there, you need to expand your strategies and find which ones work best.

This infographic guide from Spiralytics enumerates the underrated link building techniques you can add to your SEO strategy.

Below, you’ll find methods that are equally, if not more, effective than the usual ones.

Underrated Link Building Tactics

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Brought to you by Spiralytics

Edited by Temitope Adelekan

Six Ways to Harness Creativity like Salvador Dali [Infographic]


lightbulb-creativity

Creativity is an essential component of every industry, and businesses large and small can hone in on creative thinking to push their product or offering to new levels.

Creativity acts as a differentiator, giving companies an edge and means for innovation.

It’s the driving factor that fuels big ideas and challenges ways of thinking. So, how exactly do you foster creativity and get employees to think outside the box? Aside from rewarding creative ideas and allowing for flexible work environments, it’s important to gather ideas for creative thinking from some of the most iconic creatives to ever walk this earth.

Invaluable created a neat visual that discusses ways to harness creativity as Salvador Dali did. From experimenting often to investing in himself, there is much we can learn from the quirky yet brilliant artist. Gather inspiration from the visual below, and try new ways to unleash your creative thinking both at work and in life.

Dali

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Brought to you by Invaluable

Edited by Temitope Adelekan

Hot Desking is the Office Trend that will Save Your Business Money! (Infographic)


GettyImages-530933176_how-does-hotdesking-work

This new office trend saves space, increases flexibility, and adds one more benefit for your employees. In concept, Hot Desking is similar to ride sharing, but for workstations.

As more and more people begin working from home, less and less office space is necessary.  Even when in office, many people prefer to take a laptop to a more comfortable location (or to a collaborative space) in order to get things done. These trends result in a majority of dedicated workstations sitting vacant for much of the time.

Hot Desking creates an efficient way to handle the flexible office, by offering workspace only where and when people actually need it. Employees schedule days where they will work remotely so that there are enough work stations for those who want to come in the office.

The capital you save through this innovation will certainly impress donors. Everyone is excited about this new trend and it’s definitely something to mention when presenting a business plan or looking for a startup loan.

The main Hot Desking strategies are known as Zone and Hoteling.

Zone: This is when specific areas are designated as work areas for teams putting together cooperative projects. These can be reserved by groups who need to work collaboratively.

Hoteling: As the name might suggest, hotelling is having individual workers reserve specific workstations for the times they need them.

In both of these main options, Hot Desking requires some pretty extensive organization. Luckily there are apps already out there that cater to precisely this business strategy. The other major issue that has to be considered when Hot Desking is cleanliness. With so many people using one terminal, germs are bound to spread. It’s important to have a plan in place to keep workstations clean, so illness doesn’t spread around the company. If you’ve seen the statistics on how dirty work computers are… well, you’ll certainly want to keep stations as clean as possible.

Ultimately, Hot Desking is a great way to add convenience and coordination to a modern office.

Check this infographic from Fundera for more information on how Hot Desking can work for you and your company.

Fundera_HotDesking_IG

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Brought to you by Fundera

Edited by Temitope Adelekan

 

How to remodel a store to boost sales


StoreRemodel1

In a time where more and more consumers conduct the majority of their shopping online, brick-and-mortar stores need to exploit their advantages. Physical stores can offer a cohesive branding and shopping experience that eCommerce simply can’t.

Of course, brick-and-mortar stores can’t beat the convenience of ordering products online, but they don’t have to. Consumers visit physical stores for the entire experience, rather than just buying an item. Small businesses should cater to this desire to boost sales.

Remodeling your store can be quite the undertaking, however, it will propel your brand forward and raise your bottom line. From colors to floorplans, create an enticing customer journey that will drive purchases. Learn how with the visual below:

StoreRemodel

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Brought to you by Bigrentz

Edited by Temitope Adelekan