Should You Always Listen to the Customer? [Infographic]


Customer

How your business interacts with customers is essential to its success. While hearing out customer complaints or feedback is helpful to determine what’s working or what’s not, there are times when it’s equally as important to move forward.

It’s easy to spend all of your time fixing what’s broken, but you may want to take a step back to evaluate if this is helping your business grow. If care is not taken, you may miss out on valuable opportunities to innovate, shock and surprise your customers, or challenge people’s thinking particularly if you’re an entrepreneur or business owner looking for ways to move the needle.

While listening to your customer is important, check out this infographic below by Valpak for a different perspective on the topic. They list company scenarios, marketing tips, and common customers you’ll face along the way.

when-not-to-listen-to-your-customer

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Brought to you by Valpak

Post submitted by Megan Darmody

Edited by Temitope Adelekan

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Time Management Best Practices for the Busy Entrepreneur


Time Management Tips

Time management is an essential skill to master – whether at home or work. People always want to get things done so they can rest more comfortable when everything is over.

Questions such as where to start from, when to start, or how to start are some of the issues people face on a daily basis in the quest of finding/learning how to manage time effectively.

That said, there are some smart insights you can follow to solve the highlighted questions.

Learning this skill takes time, but following the necessary steps would ensure you acquire them. Some of the steps you should consider is learning to say ‘no’ when you have a lot on your plate already instead of jumping at every opportunity that is knocking at you. You have to be smart when it comes to what you accept and decline. Another point worth mentioning that is relating to the topic under discussion is delegation. It is imperative that a person knows how to delegate when the situation is overwhelming, this way, a person can keep tasks going without any hiccups.

These are some of the things you can take to heart and start mulling over. To know more about the best practices on time management, check out this infographic below:

Time Management Best Practices

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Brought to you by our friend at the Owners Up

Post submitted by Tanya Alvarez

Edited by Temitope Adelekan

Tips to Boost Wifi Signal [Infographic]


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Whether you use the internet for work or play, it’s more or less like a culture in our world today. We expect nothing less than fast, reliable internet service but unfortunately, it’s not always the case. Most of us have experienced dead zones, slow internet speeds and long chats with tech support help. Don’t worry; you are not in this situation alone hahaha. That’s why our friends at Panda Security has put together a visual on ten ways to improve your WiFi signal. Whether physical obstacles block your WiFi router, or it needs an extender to provide internet in spotty places, this infographic has tips and tricks to boost your WiFi.

Below is an infographic which outlines how you can boost your wifi signal:

How-to-boost-wifi-signal

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Brought to you by our friend at the Panda Security

Post submitted by Katie Santos

Edited by Temitope Adelekan

 

Four Pillars of Brainstorming


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Whether you love brainstorming or feel intimidated by the process, it’s always great to brush up on your idea generation skills. Coming up with creative ideas on demand is no easy feat, but implementing tried and true brainstorming best practices can help make the process easier. If you’re feeling stuck during a brainstorm, consider implementing the four pillars of brainstorming, a framework created by advertiser Alex F. Osborn in the 1940s. Alex F. Osborn created the term “brainstorm” and developed four pillars that you can use when coming up with new ideas.

By going for quality, withholding criticism, welcoming wild ideas, and combining and improving ideas, you can radically transform the success of your brainstorming sessions. Check out the infographic below from our friends at Fundera that outlines the four pillars and provides actionable tips to improve idea generation. Feel free to add your suggestions in the comment box below.

Brainstorming-ideas-infographic

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Brought to you by Fundera

Edited by Temitope Adelekan

10 Ways HR Managers Can Boost Workplace Productivity [Infographic]


Banner

Workplace productivity is a business goal that may require two things to become attainable. The first is the investment from the company and secondly, the implementation of friendly human resources (HR) policies such as incentive programs for employees.

Research backs the idea that a top precursor to workplace productivity is to have a reward system in your organisation. While the company will need to allocate financial resources toward employee incentives, the rewards are all encompassing across crucial areas in the business.

One study done among UK companies says explicitly that 85 percent of workers felt highly motivated when there were incentives at stake. And not only that, 73 percent of the employees observed a “good” or “very good” office atmosphere during incentive season. For the company, the benefits of an incentive programme are quite pronounced as the study also found that employee productivity is tied to as much as £80,000 ($106,00) increase in weekly profit on average.

Below is an infographic that shows the different ways HR managers can further boost productivity in the workplace. Feel free to add your suggestions in the comment box below.

HR

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Brought to you by e-days

Edited by Temitope Adelekan

16 Gmail Tips & Tricks To Streamline Your Inbox


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Are you suffering from email overload?

The average person spends 28% of the work week reading and responding to emails. This equates to 13 hours a week, and 650 hours a year. Consider how productive you could be if you had a few extra hours every week to focus on the projects that really matter.

It’s not just your professional life that suffers due to information overload. 59% of Americans say that they check their emails outside of office hours.

So what’s wrong with that?

Constant connection comes with a price. Even if you stay on top of your inbox, studies have found that constantly checking your email can lead to burnout, health issues, and personal problems. A work/life balance is essential to staying healthy — both physically and mentally. It’s a no-brainer that burnt-out, sick, and unhappy employees aren’t going to be at their best when it really matters.

While you might not be able to cut down the volume of emails that you receive from colleagues and clients, you can use a variety of tools, tips, and tricks to help you make your inbox more manageable.

One of the reasons why Gmail is preferred by individuals and corporations alike is due to Google’s attention to detail when it comes to features and functionalities. Many of these tips and techniques will require you to spend some time tinkering around with your settings. But once you’ve mastered some of these shortcuts and helpful hacks, you’ll save yourself from hours of wasted time.

Below is the visual to learn the tricks.

Gmail Hack

By optimising your email account to work for you instead of against you, you can boost your productivity levels, get more work done, and reduce the risk of allowing an important email to slip through the cracks.

Do you have any preferred methods for keeping your inbox manageable and tidy? Share them in the comment section below!

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Brought to you by GetVoip

Edited by Temitope Adelekan

Productivity On The Road: Work Full-Time, Travel Solo, Have Fun


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I’ve traveled solo while working full-time for ten-plus months, across more than 15 countries. It’s one of the most fun and rewarding things I’ve ever done. My work breaks over the past year have included things like scuba diving in Belize, polo lessons in Buenos Aires, music festivals in Hungary, and more.

Working full-time while on the road is not easy, but it’s definitely a skill that can be mastered over time.

For those interested in the nuts and bolts of how to travel while working, there are already several great articles out there explaining how it’s done. If you’re not familiar, I recommend starting with Toptal COO Breanden Beneschott’s guide.

In terms of logistics and planning, pulling off a full-time work schedule while on the road is much easier and cheaper than you probably think (at least in my experience), and the infrastructure for doing so continues to grow rapidly.

However, the following problem is far more difficult to solve, especially when traveling solo: Can you fully enjoy your travels while not sacrificing the quality of your work?

Striking The Right Balance

Can you navigate travel logistics, work full-time, and take care of yourself physically and mentally, all while setting aside enough time to explore the places you’re visiting, find fun things to do, and meet new people?

Since you won’t have much of a support system when you’re alone in a foreign country and (usually) don’t speak the language, finding the right balance is critical. Your routine has to be sustainable in the long run, and if you aren’t careful, things can go downhill in a hurry.

As I’ve been traveling, I’ve gotten a lot of questions from friends and colleagues about the psychology of this lifestyle, including everything from how to avoid loneliness to how to maximize productivity.

It’s not for everyone, but this lifestyle can be both incredibly fun and extremely productive, provided you figure out how to do it in a way that works for you. As I’ve traveled, I’ve noticed some key habits, mindsets, and tricks that are important for anyone who is considering working and traveling to keep in mind, regardless of their occupation or interests.

This post covers some of the most important strategies I’ve picked up while on the road.

Go To X To Do Y

When you have the option of living anywhere, it can be difficult to choose a destination, and going to places to see/do touristy things can get old fast. I’m a big fan of going to places to do specific (non-touristy) activities, as opposed to just going to places that sound interesting on paper.

In the past months, I’ve gone to:

  • Portugal to learn how to surf.
  • Berlin and Zurich for conferences.
  • The UK to take a trip through Wales.
  • Santorini to join friends who were on vacation.
  • Israel to visit family and work on my Hebrew.
  • Belize to learn how to scuba dive.

Brazil, Uruguay, and Argentina for the Toptal Roadtrip.

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Working full-time and traveling the world might be easier than you think, especially when you’re traveling for a purpose.

I’ve found that having a purpose to your travels leads to a few great outcomes:

  • It’s a lot easier to structure your time and priorities.
  • It’s easier to meet fascinating people with shared interests.
  • You learn amazing new skills that you’ve always wanted to learn.

When you’re traveling solo and devoting a lot of time to work, it’s important to limit the extent to which you’re “re-solving” the same problems on a daily basis. What I mean by that is, you don’t want to find yourself waking up every morning without any plans for where you’re going to work, what you’re going to work on, where you’re going to eat, who you’re going to meet, what non-work things you’re going to do, and so on.

Not only is it easy to waste a lot of time and energy answering the same questions over and over again, but it will also quickly make you feel like you’re swimming in circles without accomplishing much.

To be clear, I am just as strongly against doing anything that’s “too organized” while traveling. I’m pretty averse to resorts, guided tours, and so on.

As a good friend of mine likes to say:

“I always love seeing big cruise ships. The more I see of them, the fewer people there will be wherever I am.”

The adventure and uncertainty of traveling is half the fun, and it’s important not to lose sight of that by planning too much.

In short, don’t just go to Thailand. Go to Thailand to motorbike from Bangkok to Chiang Mai. Go to Brazil because you’ve always wanted to experience Carnival. Go to Nepal because you dream of hiking the Annapurna trail.

The possibilities are endless, and it’s when you go somewhere with a goal in mind that things begin to take off.

Set Aside Time Every Day For Learning

When you’re working at a startup, there are always a million different tasks that need to be accomplished, and you’re constantly in a race against time. You can easily spend all of your waking hours knocking things off of your to-do list, and with so much that needs to get done, it can be hard to justify investing time in anything that’s not the task at hand, or at least directly related to the task.

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Being on the road is no excuse for complacency. You can work, play, and master new skills, just as you would from home.

However, taking time each day for the explicit purpose of improving your skills and learning new things has a profound and positive impact in several important ways: Continue reading “Productivity On The Road: Work Full-Time, Travel Solo, Have Fun”

9 Ultimate Tips To Increase Productivity At Work – INFOGRAPHIC


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In your workplace, there is always someone you are influencing indirectly either in a way that is good or the other way. So therefore, leaders of organisations pay attention to their employees more than ever before. Leaders mentor their followers passionately and constantly, work towards creating a happier workplace for employees to carry out their duties every single day. This act can be seen as one of the ways to boost the morale of employees’ positively in order to affect the ROI aside other organisational goals.

As leaders of organisations, our focus should be about how to empower, how to maximise employee’s potentials and also, to make their lives easier by equipping them with the right information needed day in day out. If and when we can practise these little things religiously, then we can be rest assured of achieving our desired organisational mission, vision and growth. Below are 9 ultimate tips to help employees’ increase their productivity at work.

ultimate-tips-to-increase-productivity-at-work

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Infographic Source:CASEMORE & CO

How To Set And Achieve Your 2017 Business Goals (INFO-GRAPHIC)


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Welcome to 2017!

Compliments of the season to YOU!

Thank you for starting the New Year with me!

One of the things a lot of us will be doing in a couple of days is setting goals for the new year and some of us already have. Why not ask yourself this quick question. Are your goals for 2017 S.M.A.R.T? If you are not sure, you can read more about S.M.A.R.T Goals, how to set S.M.A.R.T goals + Goals questionnaire here

Goal setting is very important to individuals, businesses.. and in other to achieve the objectives lined up for the year, we should show more dedication & discipline. Some of the benefits of goal setting are: It enables clearer focus, optimum use of resources, effective use of time, gives clarity in decision-making etc. Read below how to set up and achieve your 2017 business goals.

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If part of your set goals for 2017 is to test an idea out or start a new venture, out of other important things to consider, a business plan is one. You can’t erect a building without having it on paper. It’s the same with businesses; you need to write it out.

  • How do I write a business plan?
  • Why do I need a business plan?
  • What will having a business plan do for me?

Check in this infographic how to set up a business plan in 10 simple steps.

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Info-graphic Source:Workboard